新QC品管七大手法（PPT 102页）

Opentheclasswiththisexerciseevenbeforeyoudointroductions.
Recordanswersonflipchart.Explainthatwewillreturntotheseanswerslaterafterwelearnaboutproblemstatements.
Time:15to20minutes;5minutesforrecordinganswers.Recordatleastfourorfiveanswersverbatim.Don'teditorparaphrase.
Introductions:Thisisalongclasssoyoucanintroduceyourselfthengivethestudentsateachtableafewminutestointroducethemselvestoeachotherifneeded.Takeafewquickminutestointroduceeveryoneintheclass.Youmaywishtoaskstudents:
Howmanyhavestudiedformalproblemsolvingmethodsandwhichones?
Howmanyleadorparticipateinproblemsolvingteams?
Doesyourorganizationrequiretheuseofanyformalproblemsolvingmethodsorsystems(e.g.QANCQIRetc.)?
Reviewthestudentmanual(bindercontents):laminatedjobaidTSPSChecklistbadgecardinbinderpocketandtabsforPowerPointpresentationMarathonCaseStudyBekerCaseStudyandAdditionalInformation.
IntroduceclassstructureeachstepwillbedemonstratedusingMarathoncasestudyinfo(throughstep3)thentheclasswillhavetheopportunitytopracticetheirskillsusingtheBekercasestudyinfo.
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