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下载地址 下载次数：2623 次》》资料简介
Contents
Introduction:GettingtheMostfromThisResource1
SectionI:CoachingasaService5
Chapter1WhatIsCoaching?9
Chapter2WhenIsItAppropriatetoUseCoaching?17
Chapter3HowDoYouSelectaCoach?27
Chapter4WhatAretheStepsinthe41
CoachingProcess?
SectionII:TheRolesInvolvedinCoaching63
Chapter5WhatIstheRoleoftheHRProfessional?65
Chapter6WhatIstheClient’sRole?77
Chapter7WhatIstheBoss’sRole?89
Chapter8WhatIstheCoach’sRole?95
SectionIII:SpecialTopics105
Chapter9AssimilationCoaching107
Chapter10ExecutiveDevelopmentandCoaching111
Chapter11Multi-CulturalIssues117
Chapter12CoachingandDiversity123
SectionIV:IntheWordsofClients127
Maria’sStory129
Howard’sStory133
David’sStory137
Charlie’sStory143
Carter’sStory149
SectionV:ReproducibleResourcesand153
Forms
CommonCoachingSituations157
QuestionsforanInterviewwithaProspectiveCoach159
AgendaItemsforanInitialDiscussionAmongHR163
ProfessionalClientBossandCoach
SampleAgreementforCoachingServices165
SampleActionPlan169
ActionPlanFormat171
SampleProgressReport173
“To-Do”ListforManagingCoachingResources175
Appendix177
ExecutiveBreakawaySection179
Bibliography213
AbouttheAuthors217
Index219
PfeifferPublicationsGuide223
……………………
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