Performance Management Process Handbook

TableofContents
PerformanceManagementProcessOverviewPage
·IntroductiontothePerformanceManagementProcess1
·WhyChange?2
·DefinitionofTerms.
·StateLawsonPerformanceManagement.
3
5
·FeaturesofthePMP6
·RoleofSupervisorsEmployeesandReviewersinthePMP7
·TimeGuidelinesforthePMP10
·SummaryofthePMPForm11
·LayoutoftheRemainderoftheHandbook12
PhaseI:Planning13
·IntroductiontothePlanningPhase15
·Accountabilities16
·CreatingPerformanceStandards18
·DesignatingtheImportanceofAccountabilities20
·ExampleofanAccountabilityonthePMPForm20
·ExplainingBehaviors21
·ExamplesofBehaviors23
·CompletingthePlanningPhase28
PhaseII:Coaching29
·OngoingFeedback31
·CollectingPerformanceInformation32
·PreparingforCoachingSessions33
·DuringaCoachingSession.
·CoachingvsProgressiveDiscipline.
34
36
PhaseIII:Review37
·Review39
·PreparingforReviewSessions40
·RatingErrorsandBiases41
·RatingtheAccountabilities.
·BorderlineCases:HowtoDecide?.
42
43
·OverallAccountabilityRating45
·RatingtheBehaviors46
·OverallPerformanceRating47
·Summary/DevelopmentPlan49
·PreparingfortheYear-EndDiscussion50
·DuringtheYear-EndReview51
·WritingtheDevelopmentPlan53
·OnePMPCycleEndsAnotherBegins55
Appendix57


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